311? There’s an app for that

The city has a new app that lets residents submit 311 Call Center service requests – right from their cell phones.

The mobile app, called “KCMO 311 Service Request,” may be downloaded for free for Apple and Android devices in Apple’s App Store and Google’s Play Store.

The city says this is its first mobile app, and it is just one step in allowing residents to interact with the city through mobile devices.

Users can use the app to report abandoned cars, illegal dumping, missed trash pickup, potholes, zoning violations and more. When the report is made, the app’s GPS system locates the user’s current location on a map and even shows whether someone else has already made a report. The person making the report can monitor the app for progress on the complaint.

The city already allows residents to submit 311 requests by phone, website, Twitter, fax, email and in person.


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