Those who don’t use it like 311 the best

When it comes to the city’s 311 service, many seem happy just knowing it is there – people who don’t use it are more satisfied than users. City officials reported the citizen survey results Tuesday to the mayor and city manager. “How ...

City makes 311 online reporting easier

When you need to report a problem to the city, things should be a little easier. That city says its made enhancements to its online 311 call center. You can now look up a request on an online map, view its status and history, and submit follow-up ...

311? There’s an app for that

The city has a new app that lets residents submit 311 Call Center service requests – right from their cell phones. The mobile app, called “KCMO 311 Service Request,” may be downloaded for free for Apple and Android devices in Apple’s ...